Kinki Lingerie endeavours to make your shopping experience easy. We want you to be satisfied with your purchase so for whatever reason there is something wrong with your purchase please reach out to our customer service team by emailing firstname.lastname@example.org
Due to hygiene reasons, bottoms, bodysuits, bodystockings cannot be refunded or exchanged unless deemed faulty under the Australian Consumer Law so please select carefully.
All returnable items may be returned for store credit less the shipping costs.
Please note we strictly do not offer refunds for change of mind or incorrect selected of size. We are more than happy to offer you a store credit for up to 12 months from the item being received by our team.
Conditions for Returns:
- No returns on sale items, unless faulty.
- Returned items must be in its original condition, unworn, unused and unwashed with all original tags attached .
- No marks, stains, fake tan or perfurm odour must be present on the item upon return.
- The items is not a bodysuit, bodystocking or any type of bottoms
If you have met the above conditions , please email email@example.com for a return slip, with RETURN in the subject line.
All returns are accepted if sent back within 30 days of receiving them.
The cost of shipping is at the customers expense and is non-refundable. Items received outside this time frame will not be accepted and be returned to the customer, however if you have paid with your paypal account, Paypal can refund your return shipping costs up to $45 per return & 8 returns a year, please visit https://www.paypal.com/au/webapps/mpp/returns for more information